On Rural Transit Day (July 16) and every day throughout the year, we pledge to:

1. Understand the unique needs of rural and tribal passengers and plan services to meet those needs.
2. Provide all passengers with helpful, courteous, and respectful customer service.
3. Deliver equal service to all passengers, regardless of age, background, abilities, income, or gender.
4. Coordinate with community organizations to provide transportation to as many destinations as possible. 
5. Involve passengers, community stakeholders, and elected officials in service planning.
6. Assure that vehicles and facilities are safe, clean, well-maintained, and comfortable.
7. Invest in training and education that keep staff current, knowledgeable and skilled.
8. Contribute to an organizational culture where staff are motivated and successful.
9. Have a plan for potential emergencies and disasters and communicate that plan to all stakeholders.
10. Keep up-to-date with and invest in new technologies and funding opportunities to continually improve services.

The last year and a half has been a trying time on all of us and we want to celebrate our communities for sticking by us. That’s why we’re providing FREE rides in all of our counties on July 16. To schedule your free ride, wish us a Happy Rural Transit Day when scheduling. Rides must be scheduled at least 24 hours in advance.

We will also be in some of our counties throughout the day interacting with the community – be on the lookout for more giveaways!

Our drivers have been working tirelessly to provide HIRTA's services. During all the uncertainty, drivers have been amazing at serving their communities and helping keep our riders safe. If you would like to Thank a HIRTA Hero or pass along some kind words to a HIRTA staff member, you can go to www.ridehirta.com/HIRTAHeroes

"Rural transit means opportunity, mobility, independence and inclusion to those who live and work in remote communities, " Julia Castillo, Executive Director

Check out our Rural Transit Day video below!