Our Mission
Provide customer-focused community transportation with a commitment to excellence in safety and service promoting independent lifestyles for central Iowa residents.
Our Vision
To become the transit provider of choice making a positive difference by enhancing community livability through safe, innovative, sustainable regional transportation options and promoting independent lifestyles for central Iowa residents.
History
In 1981, the Heart of Iowa Regional Transit Agency (HIRTA) was formed under a 28E agreement with the 7 counties in central Iowa.
Region 11, better known as HIRTA, was established to provide public transit services in the counties of Boone, Dallas, Jasper, Madison, Marion, Story and Warren.
Friendly and Helpful:
Our staff are always ready to schedule your trip and answer your transit questions. Contact us via phone or email. 1 (877) 686-0029 or erides@ridehirta.com.
Safety is Important:
The safety of our customers is most important. Our drivers go through a training program upon hire. HIRTA requires all drivers pass a national background screening and Motor Vehicle Record check, as well as adhere to an extensive drug and alcohol program. Drivers are required to attend regular training to stay up to date on how to use a fire extinguisher, blood borne pathogens, accident prevention, etc.
Open to All:
HIRTA operates in accordance with the Iowa Smoke-free Air Act of 2008. HIRTA does not discriminate on the basis of race, age, disability, religion, color, sex or national origin.
Our transit services are safe, reliable and have an on-time performance of above 95%. HIRTA is open to people of all ages, abilities and income levels.
Public Transit in Iowa
Iowa has 35 designated transit systems. Sixteen of these systems are rural and nineteen are urban. Chapter 324A
of the Iowa Code defines transit systems. The Iowa Department of Transportation Bureau of Public Transit may only distribute state and federal public transit assistance to public transit systems that have been duly designated as a single administrative agency (transit system).
Chapter 324A
of the Iowa Code mandates that transportation services be coordinated and defines transit systems. For information on Iowa Public Transit, click here.
